Job Title

Islamic Tutor Relations Officer (ITRO)

Job Summary

The ITRO plays a pivotal role in connecting with individual Islamic tutors, online Quran service providers, and communities to foster a thriving educational community on islamteaching.com. This role involves proactive efforts to facilitate tutors in utilizing our platform seamlessly, helping them find new students, and effectively employing our software for teaching purposes.

Key Responsibilities

1. 1. Identifying and Attracting Outstanding Tutors:
      • Actively seek and invite exceptional Islamic tutors to register on our platform.
      • Provide comprehensive support to new tutors during the registration process and assist them in creating engaging profiles.
      • Offer detailed software orientation to tutors, ensuring they can navigate our platform effortlessly.
   2. Profile Enhancement:
      • Review tutor profiles upon creation and offer constructive suggestions for improvements, ensuring tutors present themselves effectively.
   3. Facilitating Student-Tutor Connections:
      • Assist tutors in the process of finding new students, which may involve matching suitable students with tutors and facilitating communication on our platform.
   4. Technical and Billing Issue Resolution:
      • Address technical or billing issues by collaborating closely with tutors and liaising with other teams, such as the technical team, to expedite resolutions.
   5. Technical Guidance:
      • Provide guidance to tutors regarding internet connections, hardware, and software requirements necessary for effective teaching on islamteaching.com.
      • Conduct test sessions with tutors to verify the suitability of their hardware and software setups.
   6. Gathering Feedback:
      • Solicit feedback from tutors using comprehensive feedback forms, allowing us to identify areas for platform enhancement and assess what is functioning effectively.
   7. Establishing Partnerships:
      • Forge partnerships with organizations currently engaged in online Islamic teaching via platforms like Skype.
      • Encourage these organizations to consider islamteaching.com as an alternative teaching medium and marketplace to expand their student base.
   8. Educational Conferences:
      • Organize educational conferences aimed at introducing potential tutors to islamteaching.com and instructing them on how to leverage our platform effectively.
   9. International Outreach:
      • Identify and cultivate relationships with individuals abroad who can organize conferences in their respective cities.
      • Provide comprehensive support, including training and materials, to facilitate the successful execution of these conferences.

In this role as an Islamic Tutor Relations Officer, your dedication and professionalism will play a pivotal role in fostering a vibrant online Islamic education community on islamteaching.com. Your efforts will contribute to the growth of this platform as a valuable resource for both tutors and students seeking quality Islamic education.