Job Title:
Live Chat Agent
Job Summary
As a Live Chat Agent at islamteaching.com, your role is to provide real-time assistance and support to our platform users. You will engage with students, tutors, and visitors, addressing their inquiries and ensuring a positive user experience.
Key Responsibilities
- Real-Time Support:
- Offer prompt and professional assistance to users through live chat, addressing their queries and concerns.
- Information Dissemination:
- Provide accurate information about islamteaching.com’s services, policies, and features.
- Issue Resolution:
- Assist users in resolving technical or account-related issues, coordinating with relevant teams when necessary.
- User Engagement:
- Engage with visitors, promoting our platform’s features and benefits to potential users.
- Real-Time Support: